Reference

How 8k8ag Handles Your Personal Data

This Privacy Policy sets out exactly what data 8k8ag collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our platform — and how we keep that data secure.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access and delete dataCookie and device tracking disclosureDirect contact for data requests

Explore the Lobby Read FAQ

What Data We Collect and Why

8k8ag Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account at 8k8ag, we collect the details you provide directly — your name, mobile number, and e-wallet handle (whether that is your GCash number, Maya account, or InstaPay-linked bank). We also gather transaction records each time funds move in or out of

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your account wallet. On top of that, we log device and session data: your browser type, IP address, and how you navigate the platform on mobile or desktop. We use this information to verify your identity, process your withdrawals correctly, and flag any unusual activity on
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your account. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like GCash and Maya is limited to what those providers need to complete your transaction and nothing more. If you are playing from Bacolod or anywhere
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else in the Philippines, the same data handling rules apply to your account. Retention periods follow applicable local law — we keep your records only as long as required, then move to secure deletion. Your data stays within systems that use SSL encryption, and access is
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restricted to authorised staff only.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you need to review, correct, or remove your personal data, reach out through any of the channels below. We respond to data-related requests as a priority — include your registered mobile number or e-wallet account so we can locate your record without delay.

Team online

Live Chat

Start a live chat session from within your account dashboard. Quote your registered GCash or Maya number so our team can pull up your data record immediately.

Email Support

Send your data access or deletion request to our support address. Attach a screenshot of your account wallet screen to speed up verification on our end.

In-App Help

Open the Help section inside the 8k8ag mobile browser interface, tap Privacy Request, and follow the short form. Responses are sent to your registered mobile number.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data protection at 8k8ag runs across four areas: what we collect, how long we keep it, who can see it, and how you can change it. Each area has a clear process behind it — not just a policy statement.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We do not store raw passwords, and session tokens expire after each log-out to prevent unauthorised re-entry.

Cookie Disclosure

We use session cookies to keep you logged in across your mobile browser tabs and to remember your preferred payment method — GCash, Maya, or InstaPay. You can clear cookies through your browser settings at any time without affecting your account wallet balance.

Data Retention

Transaction records tied to GCash, Maya, and InstaPay deposits or withdrawals are kept for the period required under applicable Philippines regulations. After that window closes, records move to secure deletion on a scheduled basis.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or submit a deletion request at any time. We process these through live chat or email — just confirm your registered e-wallet number to verify identity.

Common Questions About Your Data Rights

These are the questions we hear most often from account holders in the Philippines about how their personal information is handled on 8k8ag.

We collect your name, registered mobile number, and the e-wallet details you link — typically your GCash number, Maya account, or InstaPay-connected bank. Device and session data is also logged during each visit.

Transaction data is shared only with the payment processor needed to complete your transfer. We do not pass your GCash or Maya details to advertisers or unrelated third parties under any circumstance.

Start a live chat from your account dashboard or send an email to our support address. Include your registered mobile number so we can verify your identity and retrieve your data record without delay.

Yes. Submit a deletion request via live chat or email. We will process it in line with applicable local law, retaining only what regulations require us to keep for a defined period before secure deletion.

Retention periods follow applicable Philippines regulations. Once the required window passes, your records are scheduled for secure deletion. You can ask about the specific period that applies to your account through support.

We use session cookies to maintain your login state and remember your preferred payment method across mobile browser tabs. You can clear or block cookies in your browser settings — your account wallet data is not affected by doing so.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal InfoTarsier Treasure Riches App8k8ag App

How 8k8ag Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat

Email Support

In-App Help

How We Protect and Manage Your Information

Account Security

Cookie Disclosure

Data Retention

Requesting Changes

Common Questions About Your Data Rights

01 What personal data does 8k8ag collect when I open an account?

02 Is my GCash or Maya transaction history shared with anyone?

03 How do I request a copy of all the data 8k8ag holds on me?

04 Can I ask 8k8ag to delete my personal data?

05 How long does 8k8ag keep my account and payment records?

06 Does 8k8ag use cookies, and can I turn them off?

Privacy Policy

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